Return portal is not accessible

The return portal is disabled and not accessible at this time.

To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return an item?

  • Enter your order number and email address in the fields above and click Start

  • Follow the instructions and select the items you want to return

  • You will get a confirmation email with the shipping guidelines once the return request is approved

 

What items are returnable?

You can return your items within 14 days of receipt of your shipment.

  • They must be in original condition

  • For clothing, unwashed and unworn

  • In the original packaging

Free gifts or promotional items are not returnable!

Are there any charges for return?

  • No, we will provide you with a pre-paid return label for returns & exchanges that meet the conditions above. 

 

What happens next?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your store credit.

  • If you are approved, then your store credit will be processed.